Process Overview
ACH researches on the unauthorized debits based on the affidavits received from the customer and provide credit (temporary & permanent) or deny the claims based on the findings.
As a part of analysis, need to reach out to the merchant banks for information regarding the unauthorized debits. Upon the response received associate need to resolve the claim.

Job Description
Individual will perform as a contributing member of the ACH team to address the claims raised by the customer, reduce costs and create customer satisfaction by providing analytical skills.

Responsibilities
Able to read and understand the affidavit sent by the customer and to take right decision to Pay or Deny
Delivering high-quality work, Customer focused, Self-directed since any error in transaction would lead to financial loss to Bank
Eye for detail and must be procedure focused to adhere to the Policy guidelines
Must be quick learner to adapt to new systems and procedural change

Requirements
Education*:- Any Graduate
Certifications If Any:- N/A
Experience Range*:-6-9 Years
Mandatory skills*:-
Basic understanding of Regulations
Good Analytical Skills
Desired skills*
Knowledge of MS Office
Strong knowledge of key risks in ‘Back Office’
Willingness to learn and adapt to changes
Work Timings*

Click here to Apply Online