Job Designation :
Graduate Trainee Engineer

Qualification :
Diploma or Bachelor’s degree

Experience :
Freshers

Skill set:
Good verbal and written communication skills
Professional attitude and appearance
Ability to prioritise tasks and multitask
Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
Ability to deliver a quality service through their support offering
Passion for continuous improvement
Self-motivated and a passion to learn
Ability to work in a team-orientated, collaborative environment
Good planning, organizing and time management skills
Analytical mind with an inclination for identifying issues and/or defects
Knowledge and interest in the specific area or function
Knowledge of tools and methodologies associated with the specific area or function
Ability to apply theoretical knowledge in a practical manner

Responsibilities
The Graduate works under the guidance of a more senior professional colleagues. The primary responsibility of the Graduate is to assist with tasks relevant to the specific area or function.
Gain knowledge and experience in area of specialisation or function
Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
Provide general administrative to the specific area or function
Coordinate meetings, logistics, filing and record keeping
Assist with the preparation and distribution of reports and review system data for accuracy
Identify errors or discrepancies they will investigate and correct or escalate them for resolution
Provide support to clients in low complexity matters and maintain a log and/or list of all the queries

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