Key Skills (Keywords):
Minimum 2-8 years of relevant experience working as change/release manager
• Should possess good understanding of ITIL® V3 OR ITIL4 service lifecycle modules
• Should have strong verbal, written communication and interpersonal skills
• Lead role while acting as a liaison with internal/external customers
• Strong IT service management skills
• Should have exposure to ITSM ticketing tools i.e ServiceNow, Cherwell, Symphony Summit etc.
• Good interpersonal, organization and customer services skills
• Experience of working within Change, Configuration or Release in a demanding and complex environment.
• ITIL® Intermediate OR Expert Certified
• Certification on market leading ITSM ticketing tools would be preferred
• Pune-Bengaluru-Mumbai-Hyderabad-Chennai
• Prior experience in IT service management roles, service transition processes
• Knowledge of ITIL® best practices
• Communication skills
• Client facing role and collaboration ”

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Cloud, Manager, Engineer, Technology, Management, Engineering