Job Description:
Understand and document the customer infrastructure
Creating the architecture diagram of the setup of Seclore in customer infrastructure
Handle multiple technical deployments at the same time with varying degrees of complexities
Be able to achieve understanding of Seclore products and gain expertise
Responsible for technical implementation and upgrade of Seclore product
Responsible for handling technical conversations with client’s IT team
Responsible for understanding and learning the new concepts that customer will introduce you to
Understand the processes at customer end as far as technical implementation is concerned.
Perform testing of new features before upgrading in the production environment
Work with the support and engineering team with assorted expertise
Multitasks and works well in a fast-paced environment
Train users in IT systems

Requirements
Ability to understand and interpret the complex architecture of client’s environment and based on the understanding create the design and architecture document for implementation of Seclore product
Strong knowledge on webserver, application servers (For e.g. Apache, Tomcat, IIS, WebLogic). Detailed knowledge about the configuration parameters
Should have a good understanding and working knowledge on SSL, Exchange, DNS, Understanding of basic firewall concepts, DMZ, proxy, reverse proxy
Proactive thinking with “can do” attitude
A team player with excellent communication skills, both verbal and written
Analytical mind with problem-solving abilities
Customer service orientation

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