The WAN Governance Analyst has the sole responsibility
of managing WAN links (MPLS / Internet) End to End. Work closely with Network operations, Design Architects & Projects understanding WAN links requirements and ensure the required links are procured & implemented across various sites (Business & Factories). Ensure there is no production impact due to WAN line disconnections. Ensure Network redundancy is planned appropriately.
Vendor Management , interactions with Local ISP vendors across the globe
Prepare and Maintain a Global Inventory capturing the link details (Technical details)
Keep a tab on service renewal terms
Ensure the CMDB is updated with right level of details there by enabling operations & other teams to achieve their goals hassle-free
At times of incident, work with Service provider to ensure service is restored as quickly as possible
Track WAN link incident details to ensure service providers are levied penalty as per the agreed terms & being paid
End to End Finance tracking with Projects / Operations discretion
Maintain Global Financial repository of all the links (Financial details, commitment period, service renewal terms & others)
Ensure necessary Purchase requests & Purchase orders are available supporting the invoicing claims for each vendor
End to End , Invoice Management
Ensure, the claimed invoices are validated end to end and approved on tool without any over or under payments
Timely and correct PO generations for managing the invoices
Perform Volumetric analysis on monthly basis and come up with optimized measures for efficient service
Identify the opportunities for savings and execute the same after confirmation with no service compromise
Monthly / Quarterly and Yearly summary to be shared with discrete parties
Establish healthy relation with various stake holders (Vendor and Internal teams)
Identify and propose new ideas for efficient and optimized services
Define SLA /KPI measures for Local Vendors , cross implement the same across various vendors
Expertise in Finance SAP tools
Qualification & Skills
Professional with 6+ years of experience managing / maintaining Network Inventory & Finance Management in a Global Service Delivery model in the area of multiple supplier integration environment in the areas of application and infrastructure
Over 5+ years of experience in Infra & Application Support
Strong hands on Finance SAP Tools
Experience with Service Now Platform and reporting module to produce standard and custom report is a plus
Strong analytical, problem solving and critical thinking skills
Excellent communication and interpersonal skills
Good organizational skills with ability to succeed under tight deadlines.
Ability to work effectively in virtual, geographically dispersed, cross cultural environments
Bachelor of Technology or MCA or degree in Sciences
ITIL V3 Foundation & intermediate is preferred
EDUCATION
Bachelor of Technology, MCA or degree in sciences
Behavioral Competencies
Very strong Influential relationship management skills with stakeholders, senior management, colleagues and external service providers
Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organization
Strong oral and written communication skills
Strong problem solving skills and the ability to logically break down a problem into smaller manageable parts to solve
Supervisory skills and the ability to leverage support from other parts of the organization
Understanding of Technologies & ITSM Tool Working with Vendors Coordination, negotiation, and persuasion skills
Technical Competency & Experience
Work Experience in Network WAN Management
Expense Management
MS Office – Advanced Excel in particular
Building Dashboards
Analytical Techniques
Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?
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